Privacy Policy
Privacy Policy of Opulence London
Opulence London values the protection of its customers' personal data. This privacy policy explains how personal information is collected, used, and safeguarded. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Opulence London collects various types of personal data to provide an optimal shopping experience. This information may include:
- First and last name
- Delivery and billing address
- Email address
- Phone number
- Payment information
Use of Personal Information
The collected personal information is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers about their orders and our product offerings
- Improving our customer service and responding to inquiries
- Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
Opulence London does not sell, rent, or share personal information with third parties, except in the following cases:
- With external service providers that process payments and ship orders
- If required by law or to comply with legal processes
- To protect the rights, property, or safety of Opulence London, its customers, or the public
Security of Personal Information
Opulence London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- The use of encryption technologies for payment transactions
- Limited access to personal information for employees and partners who need the information to provide our services
Retention of Personal Information
Opulence London retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Under applicable law, customers have certain rights regarding their personal data, including:
- Right of access: Customers can request a copy of their personal data held by Opulence London.
- Right of rectification: Customers can request the correction of inaccurate or incomplete personal data.
- Right to erasure: Customers can request the deletion of their personal data, subject to legal retention periods.
- Right to withdraw consent: Customers can withdraw their consent for the processing of their personal data at any time.
Cookies and Similar Technologies
Opulence London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect website functionality.
Changes to the Privacy Policy
Opulence London may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to regularly visit this page to stay informed about any changes.
Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, please contact Opulence London at the following address:
Email: info@opulence-london.com
Opulence London is committed to protecting the privacy of its customers and using personal data responsibly and securely.